At Benicia Foundry & Iron Works we take great pride in the quality and craftsmanship of our products. Attention to design and construction is our priority. We stand behind all our products 100% because we know they are built to last for generations. That’s why we offer a lifetime guarantee. It’s simple, if your Benicia product fails or breaks in any way, simply get it back to us and we will fix it.

Ship times range from 3 days to 4 weeks depending on stock and item. All items are shipped via Fed ex freight, transit time is 3-4 days. Fed ex will call the day before delivery to set up appointment. We carefully inspect your order prior to packaging. Upon delivery, please carefully inspect your order and be sure to note any damages to cartons or merchandise on shipping paper work. If for some reason your shipment is damaged please contact customer service at 1-800-346-4645 and we will be happy to arrange a return or exchange for you. We are always here to help.

Thanks for shopping at BeniciaIronWorks.com. It is our top priority to ensure the security and privacy of your transactions with us. Any information gathered from you, including your name, email address, mailing address, phone number and credit card number, is kept secure and confidential. Benicia Foundry & Iron Works uses this information solely for order fulfillment, billing and shipping purposes. We will not share any information about you with anyone else, under any circumstances.

Orders placed on BeniciaIronWorks.com are completely secure and our customer information is kept private. All credit card and personal information provided to us is transmitted securely using SSL encryption.

At Benicia Foundry & Iron Works, we take great pride in the quality and craftsmanship of our products. Attention to design and construction is our priority. We carefully inspect your order prior to shipment. Upon delivery, please carefully inspect your order and note any damages to cartons or merchandise on shipment paperwork. If you receive damaged or defective merchandise, you may contact our customer service department at (800) 346-4645 and we will be glad to arrange a return or exchange for you. If you are not satisfied with your purchase, you may return it within 30 days of receipt for a refund (excluding shipping charges). To arrange a return, you must contact our customer service department for a return authorization before shipping item.

Benicia Foundry & Iron Works Customer Service

2995 Bayshore Road
Benicia, CA 94510
Telephone: (800) 346-4645

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